Privacy Policy

This Privacy Policy explains how we (“Company”, “we”, “our”) collect, use, store, share, and protect your personal information when you access or use our website, mobile applications, APIs, or any related services (collectively, the “Platform”).

By using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.

This Privacy Policy should be read in conjunction with our Terms & Conditions, which govern your overall use of the Platform.

We collect information to provide, improve, and personalize our services. The types of information we collect include:

Information You Provide Directly

• Account registration details such as your name, email address, and password.
• Profile information you choose to add, such as a display name, avatar, or bio.
• Payment and billing information when you subscribe to a paid plan (processed securely by our third-party payment provider).
• Communications you send to us, including support requests, feedback, and survey responses.

Information Collected Automatically

• Device and browser information, including IP address, operating system, browser type, and device identifiers.
• Usage data such as pages visited, features used, timestamps, click patterns, and referring URLs.
• Location data derived from your IP address (approximate geographic location only).
• Cookies and similar tracking technologies (see Section 06 for details).

Information from Third Parties

• Data from authentication providers if you sign in via a third-party service (e.g., Google, Apple).
• Analytics and advertising partners who may provide aggregated or pseudonymized data.

We use the information we collect for the following purposes:

• Provide & maintain the Platform — to operate our services, process transactions, and manage your account.
• Personalization — to tailor Content, recommendations, and user experience to your preferences and interests.
• Communication — to send you service-related notices, updates, security alerts, and promotional materials (with your consent where required).
• Analytics & improvement — to understand how users interact with the Platform and to develop new features, fix issues, and improve performance.
• Security & fraud prevention — to detect, investigate, and prevent unauthorized access, fraud, and other malicious activity.
• Legal compliance — to comply with applicable laws, regulations, and legal processes, and to enforce our Terms & Conditions.

If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction that requires a legal basis for processing personal data, we rely on the following grounds:

• Contractual necessity — processing required to perform our contract with you (e.g., providing your subscription).
• Legitimate interests — processing necessary for our legitimate business interests, such as improving the Platform, marketing, and fraud prevention, provided these do not override your fundamental rights.
• Consent — where you have given explicit consent for specific processing activities, such as receiving marketing emails.
• Legal obligation — processing required to comply with applicable laws and regulations.

You may withdraw your consent at any time where consent is the basis for processing. Withdrawal will not affect the lawfulness of processing carried out prior to withdrawal.

We do not sell your personal information. We may share your data in the following limited circumstances:

• Service providers — trusted third-party vendors who help us operate the Platform (e.g., hosting, payment processing, email delivery, analytics). These providers are contractually obligated to protect your data and use it only for the services they perform on our behalf.
• Legal requirements — when required by law, regulation, legal process, or enforceable governmental request.
• Protection of rights — to enforce our Terms, protect the safety and security of our users, or defend against legal claims.
• Business transfers — in connection with a merger, acquisition, reorganization, or sale of assets, in which case your data may be transferred as part of the transaction. We will notify you of any such change.
• With your consent — in any other case where you have provided explicit consent to share your information.

We use cookies and similar technologies (such as web beacons, pixels, and local storage) to collect information about your browsing activity, remember your preferences, and improve your experience on the Platform.

The types of cookies we use include:

• Essential cookies — required for the Platform to function properly (e.g., session management, security). These cannot be disabled.
• Performance & analytics cookies — help us understand how visitors use the Platform, measure traffic, and identify areas for improvement.
• Functional cookies — enable enhanced functionality and personalization, such as remembering your preferences and settings.
• Advertising & targeting cookies — used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings or through our cookie consent banner when you first visit the Platform. Please note that disabling certain cookies may affect the functionality of the Platform.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your data, and applicable legal requirements.

When your data is no longer required, we will securely delete or anonymize it. If deletion is not immediately possible (for example, because the data is stored in backup archives), we will isolate and protect it from further processing until deletion is feasible.

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction.

Our security measures include, but are not limited to:

• Encryption of data in transit (TLS/SSL) and at rest.
• Regular security assessments and vulnerability testing.
• Access controls and authentication mechanisms to limit data access to authorized personnel.
• Monitoring and logging of system activity to detect potential security incidents.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion of your personal data (“right to be forgotten”), subject to certain legal exceptions.
• Right to restrict processing — request that we limit how we use your data in certain circumstances.
• Right to data portability — request a machine-readable copy of your data to transfer to another service provider.
• Right to object — object to our processing of your data based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent — withdraw previously given consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us using the details in Section 13. We will respond to your request within the timeframe required by applicable law (typically 30 days). We may need to verify your identity before processing your request.

Your personal data may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your jurisdiction.

When we transfer your data internationally, we take appropriate safeguards to ensure that your personal data receives an adequate level of protection, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission.
• Transfers to countries recognized as providing an adequate level of data protection.
• Other legally recognized transfer mechanisms as applicable.

By using the Platform, you acknowledge and consent to the transfer and processing of your data in accordance with this Privacy Policy.

The Platform is not intended for use by individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make material changes, we will update the “Last Updated” date at the top of this page and, where practicable, notify you via email or through an in-app notification. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data. Your continued use of the Platform after any changes constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: [email protected]

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.